Refund policy
Returns & Refunds
We want you to feel good about your Earth Fuel purchase.
Because Earth Fuel is a consumable food product, we cannot accept returns of opened products. Unopened products may be returned within 30 days of delivery for a refund of the product purchase price.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and a photo of the product and packaging so we can make it right.
Refunds
Approved refunds will be issued to the original payment method. Please allow several business days for your bank or credit card company to process the refund after it has been issued.
Shipping
Original shipping costs are non-refundable. Customers are responsible for return shipping unless the product arrived damaged, defective, or incorrect.
Need Help?
Contact us at support@getearthfuel.com with your order number and we'll be happy to help.